Estimated Delivery Time
[RS] Delivery within 2 working days.
[PO] +- 4 Working Weeks
[TORIC] 4-6 Weeks
We also will take into consideration of product availability and will advise accordingly if there are any delays in delivery time.
Calculating Cost
Shipping Fee is calculated at checkout based on your shipping address postcode within Malaysia and Singapore.
We currently only engage NINJA VAN for delivery.
Shipping Fee 邮费：
| Location 地区 | Flat Rate Shipping Fee 邮费 | Delivery Time *after all items arrive in Malaysia 马来西亚发货后到货时间 |
| West Malaysia 西马 | RM7 | 1-3 Working Days |
| East Malaysia 东马 | RM12 | 2-5 Working Days |
| Singapore 新加坡 | RM25 | 4-7 Working Days |
Free Shipping *subject to change
If you purchase RM200 and above for West Malaysia.
If you purchase RM250 and above for East Malaysia.
If you purchase RM450 and above for Singapore.
Singapore Shipping
Shipping Fee (RM25) does not include any possible taxes charged by customs.
Klensmy will also not be responsible for any custom duties or clearance.
Customer is to bear all custom duties/taxes charged.
Shipping Updates
A local (Malaysian) tracking link will be updated via your order status / email once your items have been sent. It is up to you to keep track of your order.
*If you do not receive your items within 10 days after we have shipped your items, please contact the courier service company directly or chat with us via whatsapp and we will help you with it.
Please do provide us with your email and/or order number so that we can help you.
🏍️ Lalamove / Express Service (KL / Selangor)
Delivery fee will be calculated at checkout, if you do choose "lalamove" as your delivery option.
We currently deliver from Kota Kemuning, Shah Alam.
Please only choose lalamove if you are able to receive the items on the day itself / the next day.